Question 1

What types of properties do you manage?

Accepted Answer

We manage all types of residential rental properties including condominiums (condos) , single family homes, town homes, multiplexes and apartment buildings.

Question 2

Do I pay management fees while my property is vacant?

Accepted Answer

No. We align ourselves with our clients by not charging management fees during vacancies. This ensures that everyone is as motivated as possible to lease the property.

Question 3

How do I transfer my tenants to Archer Management Group?

Accepted Answer

We have a standardized process for introducing ourselves to tenants. We deliver welcome packages to each of your tenants letting them know that the owners have decided to enlist our services. Our packages detail the benefits they can expect in working with us as we assume the owners responsibilities and give tenants multiple methods to contact us.

Question 4

How do you handle vacancies / tenant cancellations?

Accepted Answer

Tenants change jobs, get married, have kids, buy homes… they move. We plan for vacancies from the start by ensuring that our contracts require adequate notice when a tenant decides to move. Upon tenant notification of their plans to move our standard contracts allow us to install lockboxes, for lease signs and fliers, list the property on the MLS, and show the property. We retain all of our marketing tools from previous listings and are able to get to work finding a new tenant quickly. By planning ahead we are able to get a head start on the change in tenants and limit vacancies.

Question 5

What happens when a tenant doesn’t pay rent on time?

Accepted Answer

Our accounting and payment processes help us to encourage tenants to pay on a regular schedule, allowing us to know when there is a problem early (in most cases before tenant payments are late). Generally, if we have not received payment by the 3rd of the month we contact the tenant to discuss. If we have not received payment by the 5th a late payment is assessed, we prepare a 3 Day Notice to pay or Quit, and contact the tenant to let them know the notice will be delivered the following day. We deliver the notice via email and registered agent service. In the rare event that rent payment has not been delivered by the 9th we assist our landlord in contracting legal services to immediately start the eviction process. In general we have found that by maintaining good tenant relationships we are able to avoid these problems.

Question 6

Who retains the tenant's security deposit?

Accepted Answer

Archer Management Group retains the security deposit and is responsible for the return of the security deposit to the tenant.

Question 7

What insurance coverage do we require?

Accepted Answer

There are three levels of insurance coverage that we require: the landlord’s homeowners insurance, Archer Management Group’s commercial liability coverage, and the required individual resident renters insurance.

Question 8

How does AMG evaluate tenant income during the application process?

Accepted Answer

Applicant should gross roughly 3x monthly rent in combined household income to be considered for lease. If Applicant does not meet this guideline, some exceptions may be made by increasing security deposit and/or screening a suitable and acceptable co-signer. Notwithstanding the foregoing, Archer Management Group reserves the right to vary from the foregoing requirements to comply with local, state and federal ordinances and legislation requiring landlord to consider non-traditional forms of income including, but not limited to, housing assistance vouchers.

Question 9

How does AMG evaluate tenant credit score?

Accepted Answer

Applicant must have FICO (as reported by any of the top 3 agencies) of 620 or above to be considered for lease. If Applicant does not meet this guideline, and if Archer Management Group deems Applicant as trustworthy and able to make rent payments, the Applicant may put down 2x security deposit. If Applicant is unable to meet either of these guidelines, a suitable and accepted co-signer may be considered.

Question 10

Does AMG look into criminal record?

Accepted Answer

AMG complies with the United Stated Department of Housing and Urban Development (“HUD’) guidelines regarding renting to applicants with criminal backgrounds. Although HUD has not established clearly defined policies regarding such matters, Archer Management Group’s policies have been derived based upon guidelines promulgated HUD. Archer Management Group will update its policies based upon its own experiences and updates on HUD guidelines.  In general, Archer Management Group does not rent to applicants who, within a 7 year period prior to making a rental application with Archer Management Group, have been convicted of crimes against people or property, crimes involving drugs or weapons, or crimes involving sex.  Notwithstanding the foregoing, applicants with these criminal histories may submit mitigating information for their particular situation which Archer Management Group will consider on a case-by-case basis.

Question 11

Does AMG look into bankruptcy?

Accepted Answer

AMG cannot lease to applicants who have an active or pending bankruptcy petition, or who are considering filing a petition for bankruptcy protection.

Question 12

Does AMG look at past evictions?

Accepted Answer

If Applicant has been involved in eviction in the previous 12 months, AMG may refuse to lease property to Applicant.

Question 13

What is your pet policy?

Accepted Answer

Pet approval for a particular residence is on a case-by-case basis. Some owners of residences managed by Archer Management Group have imposed various restrictions on pets which Archer Management Group will enforce unless said restrictions are pre-empted by applicable law.  Examples of such preemption includes Service Animals and Emotional Support Animals.  Additionally, certain municipalities have imposed restrictions on certain species and breeds of animals.  The approval or disapproval of pets will occur during the application process.  Notwithstanding the foregoing, Archer Management Group reserves the right to prohibit pets who otherwise meet the requirements for a particular residence; yet, are considered dangerous in the reasonable discretion of Archer Management Group or a particular residence owner.

Question 14

What are your occupany guidelines?

Accepted Answer

Generally, AMG follows HUD guidelines regarding occupancy limitations unless actual laws or ordinances preempt said guidelines. “Guidelines” differ from actual law (including ordinances).  Typically, guidelines are not law unless a tribunal of competent jurisdiction has made a guideline law in a relevant ruling.  Moreover, certain municipalities have implemented occupancy ordinances and laws to which AMG must adhere.  Said ordinances impose a certain limitation on the number of unrelated persons that can occupy a property.  Some ordinances require that a prospective occupant of a residence first obtain a permit to meet municipal occupancy requirements.  If any such permits are required, an applicant must submit said permit along with his/her application; otherwise, the application will be deemed incomplete and denied.

Question 15

Are your units smoke-free?

Accepted Answer

AMG does not allow smoking of any kind inside of its properties under any circumstance.

Question 16

Additional Information

Accepted Answer

AMG prohibits the growth, manufacture, processing, storage, distribution, sale, packaging, or use of marijuana, derivatives of marijuana or anything containing marijuana or its derivatives, in any of the properties it manages.

AMG does not consider the following factors in its decision to approve or disapprove an application: sex, familial status, race, religion, creed, national origin, disability, or any other criteria protected in the jurisdiction wherein any particular rental property managed by AMG is situation.

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